Terms & Conditions

Last Updated: October 26, 2026

Welcome to Khaalis.pk. These Terms & Conditions govern your use of our website and the purchase of products from Khaalis.pk. By accessing our website or placing an order, you agree to these terms.

1. About Khaalis.pk

Khaalis.pk offers food products, including desi ghee, honey, Super Oats, Panjiri, pickles, and other products listed on our website. We aim to provide customers with clear product information and a reliable shopping experience.

2. Use of Our Website

By using this website, you agree to provide accurate information, use the website lawfully, and avoid activities that could disrupt its operation or compromise its security.

We reserve the right to restrict access where necessary to protect our website, customers, or business.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other details are accurate. However, minor differences in appearance, packaging, or presentation may occur.

Please review the product description, ingredients, quantity, storage instructions, and other relevant details before placing your order.

4. Pricing and Payments

All prices and applicable charges are displayed at checkout. Prices, promotions, and product availability may change without prior notice, but changes will not alter an order that we have already accepted unless required by law or agreed with the customer.

Orders are subject to successful payment where applicable and confirmation by Khaalis.pk.

5. Orders and Confirmation

After placing an order, you may receive an order confirmation through the contact details you provide. An order confirmation acknowledges receipt of your order and does not necessarily guarantee acceptance if an item is unavailable or an error has occurred.

If we cannot fulfil an order, we will contact you regarding the available options and any applicable refund.

6. Shipping and Delivery

Delivery times are estimates and may vary due to location, courier availability, weather, public holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact number. Please contact our team if you experience a delivery issue.

7. Returns and Refunds

Returns, refunds, damaged products, incorrect items, missing products, and order cancellations are handled according to our Return & Refund Policy.

Please review that policy for eligibility requirements, reporting timeframes, and instructions for submitting a request.

8. Food Safety and Storage

Please follow the storage instructions provided on the product packaging or product page. Check product labels and ingredient information before consumption, particularly if you have food allergies or dietary restrictions.

Contact us if you need clarification about a product's ingredients or storage requirements.

9. Promotions and Discounts

Promotional offers are subject to their stated terms, validity periods, product availability, and any minimum purchase requirements. Offers may not be combined unless explicitly stated.

We reserve the right to correct promotional errors and withdraw or modify offers where permitted by applicable law.

10. Intellectual Property

Website content, including text, photographs, graphics, logos, and design elements, belongs to Khaalis.pk or its respective rights holders. You may not reproduce, distribute, or commercially use this material without prior permission, except where permitted by law.

11. Limitation of Liability

To the extent permitted by applicable law, Khaalis.pk is not responsible for losses arising from circumstances beyond our reasonable control, website interruptions, or misuse of our products contrary to provided instructions.

Nothing in these terms excludes or limits any consumer rights or liability that cannot lawfully be excluded or limited.

12. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy. Please review that policy to understand how your information is collected and used.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page with an updated revision date. Your continued use of the website after changes take effect is subject to applicable law.

14. Governing Law

These terms are subject to the applicable laws of Pakistan. Any disputes will be handled by the competent courts or authorities as determined under applicable law.

15. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Brand: Khaalis.pk
WhatsApp: 0311 1144239
WhatsApp Chat: https://wa.me/923111144239
Website: https://khaalis.pk

Thank you for choosing Khaalis.pk.